I just found this FREE way to interact with potential customers at The Squirrel Shop which should translate to higher sales.  Imagine the ability to talk to the people who visit your online store, blog, forum, website, whatever, in real time.

Here’s a description from eTalkUp:

Customers shouldn’t have to sacrifice service for the convenience of online shopping. Give your customers attentive and personalized service with eTalkup. You can provide real-time service and answer customer questions instantaneously, and with co-browsing, you can show customers different products.

• Personalized services lets you show the deals that the customers want to see. Use co-browsing to help customers navigate to the most relevant pages.
• eTalkup allows you to have multiple conversations with just one operator, helping to reduce cost.
• eTalkup software can easily integrate into your current system or we can host the system for you.

Did I mention it was customizable and FREE?  The basic version is free and it’s got all the features that I would need.  If you want a more robust set of features, those are offered in their paid version.

Check it out.  Let us know what you think.

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Tags: Chat, customer service, e-commerce

This entry was posted on Tuesday, June 9th, 2009 at 8:22 pm and is filed under Amazon.com, Chat, Get Paid, Marketing, Technology, e-commerce. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.